South Pacific Business Development

A leader with over 25 years of management experience in driving business strategy, operational excellence and transformation initiatives across the banking and financial services industry. Anup Kumar brings a broad background in Banking, Digital Financial Services, Payments and Transaction Banking, Reconciliations, Operations Management, Project Management, Risk Management and People Leadership to his role as Head of Mobile and Digital Services for the SPBD Network.

Prior to joining SPBD, Anup led a Mobile Financial Services business in the Pacific region as Head of Mobile Financial Services at Digicel Pacific, where he was responsible for the end-to-end MyCash mobile wallet across Fiji, Samoa, Tonga and Vanuatu – from strategy, product and commercial offers through to sales, distribution, risk, compliance and Board reporting for the four markets.

Before Digicel, Anup spent over 30 years with ANZ Banking Group, working across different Pacific countries – including Fiji and Papua New Guinea – in senior leadership roles such as Head of Pacific Reconciliations and Channel Support and Head of Operational Support for ANZ PNG. Leading teams of up to 80 staff across reconciliations, digital channel operations, call centre, fraud management and procurement, he built a reputation for delivering business outcomes while fostering high-performing teams and cultivating a culture of innovation and continuous improvement.

He has a strong track record in optimising processes, enhancing operational efficiency and implementing sustainable solutions that support organisational growth and customer-centric service delivery – reducing cost, strengthening risk and audit performance, and steering centralisation and system-upgrade projects to on-time, on-budget delivery.

Anup holds a Master of Management from the University of the Sunshine Coast, Queensland, Australia, along with certifications in Project Management and Six Sigma/Lean Business Transformation. He brings a balanced approach to leadership that aligns strategy, people, processes and technology to deliver lasting business value, and is committed to driving excellence, innovation and customer-centric solutions while creating environments where individuals and organisations can thrive.